Aurora Deep Sea Eye Serum Free Trial Reviews

1.5
(5 reviews)
Price Affordability
Value for money
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This is a huge scam!!!Ordered this product online like everyone else. theh charged my account 19.95 as monthly payment. When I called their number to cancel my order, they claimed they claimed their last charge from them was the day I ordered it and that they saw no other charges to my account, even though I clearly stated I was looking at it that very minute. Gave my bank a call and they, as well, saw the charge for 19.95 and stated that even...
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Ordered the products with the understanding that shipping was for $2.95.Received them in a plain brown envelop, no return address. Later charged $89.00 for the two products. Compare to putting crisco shortening on your face. Called to dispute charges to company call center and was told no refunds. Call center is not part of company but only handles customer requests, etc. Call center representative told me Aurora products terms and conditions...
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1.0
I didn't like
  • Deceptive marketing
  • Quality of product
  • Being scammed
#927135
Total rip-off.Their ads do not easily show the terms and conditions of your free (ha-ha) trial. So unless you look hard for those terms, you will be charged full price (approx. $90) for their sample. You get no invoice with the shipment and no email that it was shipped. Guess what - you only get 14 days to cancel if you are not satisfied. (Shipping time is included in those 14 days) The bank will not let you dispute the charges because they say...
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1.0
I didn't like
  • Deceptive marketing
#914123
I signed up for a trial size of Aurora Deep skin cream at 3.95 for shipping.NOWHERE visible was any language about needing to cancel in 14 days. It was well hidden as I am very careful not to sign up for deceptive trials that need to be cancelled or be billed. I searched the page meticulously and fond no such disclosure. It must have been on a different page with a link to get there. I was surprised to have a 2nd bottle shipped to me. I called...
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2.0
I didn't like
  • Deceptive marketing
  • Charged for product not ordered
#908361
+ each (eye serum & anti-aging serum) before I got the chance to cancel!! I called them & they refunded 35%-so they made over $120. off me, for nothing. I had to listen to their spiel b4 they made the offer of 35% refund. Then called back to make sure I was aware "this settled my claim & I have no further repercussions" ! I will go any/everywhere I can to ensure no one else gets scammed. Evidently I need 100+ words(?!)- like I'm not already...
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I bought the trial of eye serum and skin cream for my wife as a gift. When I placed the order, nowhere did I see anything stating that they'd be charging $89 PER item! My wife doesn't recall getting an email from them stating that we'd be charged this amount monthly. Nor did we get ANYA INVOICE, billing statement or other disclosure with the product. When we received it next month, we called to return it. We initially thought it was $89 for...
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